Compliance training may not sound thrilling but in the modern world it can be crucial. So it is with the compliance challenge of the 2010 Bribery Act. Compliance with the Act is an absolute necessity. Achieving this for a complex, rapidly changing global company in a rapidly changing world is challenging. One of the most significant features of CSR’s response to the Act is the use of online learning.
We first looked at using online learning some time ago but the appearance of the 2010 Bribery Act provided an ideal opportunity to use it widely. Last week one of the leading bodies in the field recognised the quality of the online programme that had been deployed by CSR working with global compliance consultancy SAI Global.The award was for excellence in using online learning for compliance purposes. Read the SAI Press release here
To achieve compliance with the Bribery Act we needed to equip people to make the right decisions and take the right course of action in a wide variety of situations. We did this by using realistic, interactive scenarios, scripted to meet individual employee circumstances according to job roles and functions throughout CSR. CSR managers played a vital role in shaping these scenarios. The judges acknowledged the way in which we focused individuals on what mattered most for them.
As a result we achieved high levels of user uptake, disproving the theory that compliance training is necessarily dull and a bit of a chore!
To receive a leading national award for something as important and challenging as this is very rewarding. I thought we might win but you never quite know what the competition will come up with!
As a result we have learned a lot about how to make online learning effective. In the future it will play an increasingly important role in the company’s drive to equip our employees with the knowledge and capabilities needed to perform their roles effectively and appropriately. The award shows us that we are on the right track!
Kindly provided by
Learning and Development Manager